Tech Support cannot recover and password. All of the data will be lost if the password is forgotten.WD Security uses the set password to lock and unlock the drive.WD Security allows password protection of external drives that support 256-bit AES hardware encryption from unauthorized use or access. Answer ID 51239: Steps to Remove WD Unlocker.Answer ID 7502: Password Protected Unlock Prompt Not Displayed for a WD My Book.Answer ID 20555: WD Security Password Protected Drive Auto Unlock Not Working.Answer ID 4677: Invalid Password or Forgotten Password Message on WD Security.
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